Shipping & Delivery Policy – Dash Care

Dash Care is committed to excellence and the full satisfaction of our customers by ensuring the best possible shipping and delivery experience.

We proudly offer nationwide shipping services. Be assured we are doing everything we can to get your order to you as quickly as possible. Please consider weekends and public holidays, which may impact delivery times. We understand the importance of timely and efficient delivery to ensure your satisfaction. Therefore, we have developed the following detailed shipping policy outlining our guidelines and procedures:

1. SHIPPING

All orders for our wellness products are processed and shipped within 4–5 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery. In the case of significant delays, we will contact you via email.

2. SHIPPING RATES

We provide shipping on all orders—regardless of size or order value. There are no hidden fees or minimum purchase requirements.

3. DELIVERY TIMES

All orders are processed within 24 hours of being placed. Our standard delivery time is 4–5 business days, although actual delivery times may vary based on your location and the shipping carrier used.

4. WRONG ADDRESS DISCLAIMER

It is the customer’s responsibility to ensure the shipping address provided at checkout is accurate.

We aim to process and ship orders quickly, so the window to correct a shipping address is very limited. If you realize that you’ve entered an incorrect address, please contact us immediately.

5. UNDELIVERABLE ORDERS

Orders returned to us due to an incorrect or undeliverable shipping address are subject to a restocking fee, to be determined at our discretion.

6. LOST OR STOLEN PACKAGES

Dash Care is not responsible for lost or stolen packages. If your tracking information shows that your order has been delivered, but you have not received it, please contact your local authorities or your shipping carrier for assistance.

7. RETURN REQUEST WINDOW

We allow returns within 7 days of delivery. If you’re not satisfied with your purchase, you may request a full refund or exchange within this 7-day period. See our Return Policy for full details.

8. OUT-OF-STOCK ITEMS

If an item in your order is out of stock, we will wait until all items are available before dispatching your full order. You will be notified of any such delays.

9. ACCEPTANCE

By accessing our website and placing an order, you acknowledge and agree to the terms of this Shipping & Delivery Policy.

10. CONTACT US

If you have any questions, concerns, or need assistance with your order, please reach out to us:

📧 Email: [email protected]
🌐 Website: https://dashcare.info